FAQs
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
How long will it take to receive my order?
Most orders are processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes! We ship to select international locations. Delivery times vary by destination, and customs or import fees may apply.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package in real time through the carrier’s website.
What should I do if my order is delayed?
If your order hasn’t arrived within the estimated delivery time, please contact our customer support team. We will assist you in locating your package or resolving any issues promptly.
What is your return policy?
We accept returns for unopened, unused products within 14 days of delivery. To initiate a return, please contact our support team with your order number and reason for return.
Can I exchange a product?
Yes! If you received the wrong product or a damaged item, we’ll gladly exchange it. Contact our support team, and we’ll guide you through the process.
Find answers about our products
Products Information
What are Nomad Paw Yak Cheese Chews made of?
Our chews are made from pure yak and cow milk, crafted using traditional Himalayan methods. They are all-natural, grain-free, and free from preservatives, making them safe and wholesome for dogs.
What sizes are available?
We offer chews for small (15–25 lbs), medium (25–50 lbs), and large dogs (50+ lbs). Each size is designed to match the chewing strength and needs of your dog.
Are these chews safe for puppies?
Yes! They are safe for puppies over 4 months old, once they have developed adult teeth. Supervision is recommended while your puppy chews.
How long do these chews last?
Depending on your dog’s size and chewing habits, Nomad Paw chews are long-lasting, providing hours of engaging chewing and helping support dental health.
Can these chews help with dental health?
Yes. Chewing these yak cheese treats can help reduce plaque and tartar buildup, promoting healthier teeth and gums.